Frequently Asked Questions

Buunto is a Shopify app that adds a date and time slot picker to your store. It lets your customers choose when they want their order delivered, shipped, or picked up — giving you full control over your fulfillment schedule.

Install Buunto directly from the Shopify App Store. Once installed, open the app from your Shopify admin, configure your delivery methods and schedule, then enable the widget on your storefront using the theme editor. No coding required.

Buunto works with all Shopify plans — Basic, Shopify, Advanced, and Plus. You get the same great product regardless of which Shopify plan you're on. Our pricing is based on order volume, not your Shopify plan.

Most merchants are up and running within 10–15 minutes. Install the app, configure your schedule, and enable the widget in the theme editor. If you need a hand, our support team is happy to help with setup at no extra cost.

Buunto supports local delivery, store pickup and shipping. You can configure each method independently with its own schedule, time slots, cut-off times, and preparation times.

Yes. You can define time slots for each delivery method and day of the week. Customers see the available slots when choosing their preferred date and time at checkout.

Yes. Order limits are available on the Advanced and Unlimited plans. You can set a maximum number of orders per day and per individual time slot to manage capacity and avoid over-booking.

Yes. Each delivery method — local delivery, store pickup and shipping — can have its own schedule, time slots, cut-off times, holidays, and blocked days.

Yes. On the Starter and Advanced plans, pickup locations are synced from your Shopify settings. With Buunto Locations, available on the Unlimited plan, you can go beyond your Shopify plan's location limit and add as many custom pickup locations as you need — each with its own schedule, time slots, and availability. See the pickup locations guide for details.

Buunto uses a Delivery Customization Function to synchronize the customer's selection made with Buunto on the product or cart page with the shipping rate options at checkout. See the setup guide for details.

Buunto uses a Checkout Validation Shopify Function to verify that the customer's selection is still valid when they complete their purchase. If a date or time slot is no longer available — for example, because it reached the maximum order limit between the time an item was added to the cart and checkout — the customer will be asked to choose a new slot before completing their order. See the documentation for details.

Yes. Buunto automatically matches your store's typography, and you can set colors using built-in color pickers in the app settings. You can choose between a calendar or dropdown layout, and fine-tune the appearance further with custom CSS.

The widget can be placed on the product page, the cart page, or in the drawer cart. You can use automatic placement via the theme editor or position it manually with Shopify's theme app extension blocks.

Yes. The widget is fully responsive and optimized for mobile devices. It adapts to any screen size and works smoothly on phones and tablets.

Yes. The date picker is fully usable via screen readers and keyboard navigation, and follows the European Accessibility Act (EAA) recommendations to ensure an inclusive experience for all customers.

We will give you plenty of notice if you get close to the number of orders in your plan. If you exceed the threshold, the widget will be paused on your store until you upgrade your plan.

Yes. Every store gets 10 free tagged orders per month at no cost — no credit card required. This is perfect for testing the app or for very low-volume stores. When you're ready to grow, plans start at $12.99/month.

No. If you are working on a development store for a client, the app is free for as long as you need. Just upgrade when the store goes live.

Yes. Buunto integrates with EasyRoutes by Roundtrip for route optimization. If you use a different route planning app, get in touch — we're happy to look into adding support for it.

Yes. Buunto integrates with Appstle Subscriptions and Seal Subscriptions. The customer's first order date is used as a reference — for each recurring order, Buunto automatically selects a valid date that respects your schedule, including holidays, order limits, and availability. If you use a different subscriptions app, get in touch — we're happy to look into adding support for it. See the subscriptions guide for details.

Yes. Buunto can automatically export scheduled orders to Google Calendar, making it easy to see your fulfillment schedule alongside your other events.

Yes. Buunto offers three APIs, all available on all plans: the Headless API for building custom date pickers on headless storefronts or mobile apps, the JavaScript API for programmatically controlling the widget and listening to selection events, and the Order Selection API for retrieving the date and time slot chosen for a given order.

You can reach our support team 24/7 via the in-app widget or by emailing support@buunto.com. Merchants on the Unlimited plan also get priority support with faster response times.

Yes. If you need a hand with setup, our team is happy to help at no extra cost. We can help you position and style the widget on your store, including adding custom CSS if needed.